White Papers

Ensuring the Safety of Customer Data

At Host Analytics, nothing is more important than the trust of our customers, and that drives our continuous investment and our multi-faceted approach to Trust. Traditionally, people have thought of Trust as a data security issue. Our approach is much more holistic, and includes:

  • Privacy: We never expose personally identifiable information, and respect global and industry privacy laws
  • Security: We use numerous technologies and techniques and invest continuously to maximize the security of customer data and exceed the security levels of the vast majority of on-premises EPM implementations.
  • Availability: Our service will be up and running when our customers need it, our upgrades will be non-disruptive, and we strive to exceed the targets defined in our Service Level Agreement.
  • Performance: Our service will deliver consistent performance in-line with our users’ needs.
  • Transparency: We will give customers self-service access to system status, historical availability, and scheduled maintenance.

Download the white paper to learn more details.