Host Analytics Launches New Customer Portal for Cloud-based EPM Users

Reimagined Portal Offers Easy Access to Best Practices, Customer Support, Community Engagement, and Product Enhancement Requests

Redwood City, CA - May 8, 2014 - 

Host Analytics, the leader in cloud-based Enterprise Performance Management (EPM), today announced the Host Analytics Customer Portal, a revamped, world-class online resource for Host Analytics customers. The new customer portal provides a centralized, online resource where customers can access a knowledge base of answers and best practices, create cases for Host Analytics Customer Support, request and vote on product enhancements, and share experiences, use-cases, and questions with other customers in the community.

Providing seamless, integrated access to support, enhancement requests, and community provide Host Analytics customers with a number of benefits including:

  • An easy way to engage other customers to share best practices, use cases, tips & tricks, and to request input and guidance
  • One place for relevant content to help maximize the value of their Host Analytics investment
  • Closer engagement with Host Analytics and the community through easier navigation and automated email notifications of topic updates

“The Cloud isn’t just a better delivery model, it’s a better business model for our customers,” said Alison Holmlund, Vice President of Customers for Life at Host Analytics. “That’s why we’re constantly looking for ways to provide even better service to our customers. The new Host Analytics Customer Portal is a great resource for customers to engage not just with our team, but with the rest of our global community so that they can get more and more value from our solutions.”

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About Host Analytics, Inc.

Host Analytics is the leader in cloud-based financial applications for planning, close management, reporting, and analytics. Host Analytics Enterprise Performance Management (EPM) customers benefit from improved business agility, lower total cost of ownership, faster time to value, increased security, and a faster pace of innovation compared to traditional on-premises alternatives. World-class companies like NEC, Burlington Coat Factory, and Sanmina trust Host Analytics to power their strategic financial processes. Host Analytics is a fast-growing, private company backed by leading venture capitalists and is headquartered in Silicon Valley with offices around the globe.

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Kevin Sugarman