Our features, technology, support, and ROI far exceed other Corporate Performance Management (CPM) Software Companies
Enterprise Features
The founders of Host Analytics and many of our staff have come from software companies that offer budgeting, financial consolidation, and reporting solutions. Additionally, we have staff that were former controllers and financial analysts that had to deal with the problems our software solves, related to geographically dispersed companies in financial consolidations, reporting, and budgeting. By combining our experience with Corporate Performance Management (CPM) and the latest web technology invented by Microsoft, we have the most value and most features of any Corporate Performance Management (CPM) product. Our customers are our best advertisement – ask them what they think of our staff and our products. We have many that are willing to discuss with you their experience with Host analytics. They’ll tell you that our industrial strength products scale well and because the products were designed for the web from the ground up – they are easily managed and maintained. Our customers have much more time for analyzing the business because they spend much less time gathering and formatting the data.
Technology
Host Analytics has focused on Microsoft as our main technology in creating our software – Microsoft SQL Server database, Microsoft Analysis Services OLAP Engine, Microsoft’s application development tools and integration with Microsoft Excel (within the browser for thin client/zero foot print). By focusing on Microsoft, we have been able to produce the most light weight web-based product and the most integrated product with Microsoft Excel. The best thing about it is that we have a familiar Excel-like interface – but it is within the internet browser so that all updates and queries are made without having to install the application on the client side.
Our combined suite of applications utilizes a single database model ensuring data integration and sharing throughout the entire Corporate Performance Management (CPM) Suite.
The architecture of the software is designed to interface with any general ledger, or other source system – ensuring automated loads from all of your operational systems. We have a relational analysis design with integrated OLAP design for budgeting, and multi-dimensional reporting. The combined relational and multi-dimensional design provides the optimal performance by supporting granular detailed account information that can be drilled to from higher account levels. This combined OLAP/Relational architecture is superior in performance and management to our competition that provides an OLAP only or Relational only architecture. Our competition’s architecture typically has layered software that integrates with live transactional systems for much slower data integration and query access.
Support
Host Analytics has support around the clock – 7 days a week. The support you get will be from an actual subject matter expert – not an administrator. This way, you get someone that can understand your problem and give you immediate feedback to resolve the problem quickly. As a global company, we shift our support to our employees overseas depending on what time of day it is, so that you will always converse with a fresh person every time you contact support. This also provides for a continuous effort to the resolution of your problem 24 hours per day. We offer other support options such as on-line access to update and technical information and an automated CASE MANAGEMENT system with history logs that can be accessed by our customers. All of these support options, whether they are self-service or working with our knowledgeable technical support people combine to provide you the fastest and effective technical support available for our type of B2B software.
Implementation
Host Analytics’ implementation methodology has the best value offering in the Corporate Performance Management (CPM) market. Our unique methodology we use to keep surprise costs from springing up with our customers. It provides the faster ROI because of the low-cost implementation model and our quality processes. This methodology is also available through our authorized implementation partners.
The methodology provides for the following points:
- Implementation is complete – it includes the necessary services to get you up and running fast
- Implementation is quicker
- Communication is better
- The implementation is more efficient because the balance of power shifts to the customer because you are purchasing a service
- Costs are approximately 20% of any other software vendor